FAQs

You will receive an email notifying you when your order has been confirmed. Please contact us if you don’t receive any confirmation of you order by mail on support@sundaymall.in or you can also call us at +91-9137104893.

It is advised to create an account to make your shopping experience simple and hassle-free. However you can place an order as a ‘guest’ without having an account.

Before your order if shipped, you can send a request to support@sundaymall.in or call us +91-9137104893. After the order has been shipped, it cannot be cancelled.

You can reach our customer support team by emailing us at support@sundaymall.in or by calling our helpline at +91-9137104893. Our customer support representatives are available during business hours to assist you.

Yes, we occasionally offer discounts and promotions. To stay updated on our latest offers, sign up for our newsletter or follow us on social media platforms.

We strive to display accurate colors in our product images. However, please note that colors may vary slightly due to different monitor settings and lighting conditions.

Yes, we offer shipping services throughout India.

We are currently offering free shipping on orders above ₹ 799/-. Below that, we charge a minimal amount. However, the exact shipping charges will be displayed during the checkout process.

The delivery time depends on your location and the shipping method chosen. Typically, orders are dispatched within 1-3 business days from the date of dispatch. However, please note that unforeseen circumstances or regional restrictions may cause delays.

Yes, once your order is dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the progress of your shipment.

No, we only ship within India. We do not offer international shipping at the moment.

To initiate a return/exchange, please contact our customer support team through email or phone. They will guide you through the process and provide you with further instructions.

Read more about our Shipping, Delivery, Returns & Exchange policy here.

We currently accept payments via Netbanking, Credit Cards, Debit Cards, UPI and Wallet transactions. All transactions are protected and encrypted.

Cash on delivery is available for select locations. You can check the availability of COD during the checkout process by entering your pin code. It levies a minimal charge for handling.